Guest Services
Let us help you create your ideal Los Angeles getaway. Our Guest Services team is here to ensure every detail is perfect, long before you arrive.
Fairmont Century Plaza strives to meet the needs of guests with disabilities, including several rooms that are fully accessible for guests who use wheelchairs and other mobility devices. These rooms are in full compliance with the Americans with Disabilities Act (ADA). The Housekeeping Department can also provide raised toilet seats and shower chairs upon request. Please contact us if you have any special requests relating to accessibility or need any additional information about the hotel’s facilities and services. Explore our accessible accommodations.
Yes, Fairmont Century Plaza partners with Premier Sitter of Los Angeles, a well renowned babysitting company in Los Angeles. We’re happy to arrange onsite sitting services at the hotel, with a 4-hour minimum.
Rates:
-1 child $30/hour
-2 children $35/hour
-3-4 children $40/hour
-Travel fee $35
Bell Staff are located at the Main Entrance inside of the hotel to assist you with porterage and luggage storage.
Check-in time is 3:00pm
Check-out time is 12:00pm
Our knowledgeable Concierge team can assist you with all of your travel plans while you’re staying with us. From dinner reservations or a drive along the stunning coastline, to surfing, exploring the hottest new neighborhoods, we encourage guests to experience the local flavor.
Stop by the Concierge Desk, located on the lobby level, from 7:00 a.m. to 10:00 p.m. everyday.
We welcome all pets at Fairmont Century Plaza. There is a one-time $150 non-refundable cleaning fee applied for all furry friends, and they cannot be left in your guestroom unattended.
Valet parking is available at Fairmont Century Plaza at the following rates.
Daily Rates
0–1 hour: $20 (plus tax)
Each additional hour: $4 (plus tax)
Max Daily & Overnight: $65 (plus tax)
Lumiere and Bar
0–4 hours: $16 (plus tax)
Each additional hour: $4 (plus tax)
Fairmont Spa
Complimentary for guests with $100 spend
Validation
0–4 hours: $16 (plus tax)
Each additional hour: $4 (plus tax)
Max Daily: $65 (plus tax)
Events
$25 Per Vehicle (plus tax)
Start your day on a personal note with a wake up call from one of our team members. Stop by the Front Desk of call Royal Services to schedule your wake up call at any time.
Laundry & Dry Cleaning services are available for hotel guests.
Regular Service:
Items received by 9:30am are returned the same day by 7:00pm
Two Hour Pressing:
Items received by 12:00pm are returned same day by 2:00pm
Express Service:
Items received by 12:00pm are returned same day by 7:00pm
Late Pickup Service:
Items received by 12:00pm are returned same day by 7:00pm, Mon-Fri
Overnight Service:
Items received by 4:00pm will be returned the next day by 10:00am, Mon-Sat
There is a surcharge for all Two Hour Pressing, Express Service, Late Pick Up Service, Overnight Service, Silk, Linen, and specialty items.
Prices vary on specialty items
Rollaway beds and cribs are available upon request at no charge. They are available on a first-come, first-served basis upon check-in.
Guests can enjoy access to more than 7,500 digital newspaper and magazine publications through PressReader, directly on their own devices throughout their stay.
Get in Touch
Want more information about Fairmont Century Plaza? Visit our Frequently Asked Questions or contact us directly.